HYR

APP REDESIGN | IOS

An application that helps individuals reach their personal and professional goals by matching them with companies in need of spot labor.

OVERVIEW

Research the target demographic in order to improve and redesign HYR’s current wireframes.

METHODS

Surveys, User Interviews, Personas, Prototyping, Usability Testing, User Journeys, Task Flows

TEAM

Roosevelt Francois
Cynthia Maldonado
Zinnia Farrell

ROLE

Researcher, Scrum Leader, Interaction Designer & UI Designer

USER INTERVIEWS

COMPETITIVE RESEARCH

RESEARCH
SYNTHESIS

THE PROBLEM

Talent workers want to frame their expectation and know what they’re signing up for when applying for a shift. They’re currently facing issues getting accurate information about their potential work environments (i.e. management, clientele, work culture).

How might we design a mobile application that improves the communication they receive before their work shift to best inform their expectations?

USABILITY
TESTING

DESIGN
STUDIO

DESIGN
ITERATIONS

FEATURE PRIORITIZATION

Simplify the journey towards leaving a star review. Re-design the UI, so that readability and navigation is delightful for the user. Prioritize the communication of information about the shift experience.

“It’s happened to me so many times, where my job description has been highly inaccurate. The actual job is so different that everyone was so miserable.”

AGILE IDEATION

Due to legal restrictions, we were unable to solution through implementing comments into the reviews section. We ran a design studio and decided to allow the user to message past talent to ask how their experience was at the business.

ITERATIONS

UI was originally hard to read. Users were confused why upcoming shifts would be located under "active". We iterated on the provided wireframes and removed the active tab. This eliminated all confusion and user error for the task of checking into a shift.

SUCCESS METRICS

Increase in number of applicants per shift. Decrease confusion with knowing details of the shift. Ease the process around check in/out and reviews.

FUTURE DIRECTIONS

Develop out the community board. Iterate on the filter process for talent searching for a shift. Continue research and usability testing for the best parameters for rating.